30 Cup & 44 Cup Dispensers

The below information can be used for our PUR 30 Cup & 44 Cup Dispensers.

30 Cup - DS1800Z | 30 Cup PLUS - DS1811Z44 Cup - PDI4000Z

How to Set Up

To setup and start using your dispenser, follow these basic steps, watch the video or refer to your owner's manual.

PUR Plus with Lead Reduction

  1. Soak the filter in cold water for 15 minutes.
  2. Hand wash your dispenser, lid, pour tray and removable filter cover (select models only) with mild, soapy water. Rinse well.
  3. Hold filter under cold running tap water for 10 seconds. Allow excess to drain.
  4. Attach removable filter cover (select models only). Twist counterclockwise to lock.
  5. Insert the filter into the pour tray and push down and twist clockwise to lock.

PUR Basic

  1. Rinse filter under cold water for 15 seconds.
  2. Hand wash your dispenser, lid, pour tray and removable filter cover (select models only) with mild, soapy water. Rinse well.
  3. Attach removable filter cover (select models only). Twist counterclockwise to lock.
  4. Insert the filter into the pour tray and push down. Twist clockwise to lock.
Getting started: PUR 30 cup dispenser
Getting started: PUR PLUS 30 cup dispenser with lead reduction

How do I clean my dispenser?

Hand wash your dispenser, lid, pour tray and removable filter cover (select models only) with mild, soapy water. Rinse well. 

Many of our pitcher and dispenser parts are also dishwasher safe. Check your manual for which parts can go on the top rack of your dishwasher.

How long will it take the dispenser to filter the water?

It can take 20+ minutes for the water in the tray to filter through the filter. This depends on the type of filter you have and how long you have been using the filter.

How long will the dispenser filter last?

Filters should be replaced every 1-2 months or after 40 gallons. A 3-pack will provide up to 60 months of filtered water. For best performance, we recommend you change your filter every 2 months.

How do I unclog the filter in my water dispenser?

If you notice the water filtering slower than usual, remove the filter from the dispenser and shake vigorously until you hear the granules shifting inside. 

What do I do if my dispenser is leaking?

If you notice unfiltered water is leaking into the filtered water reservoir, check to be sure that the filter has been twisted firmly into place. 

If the valve is leaking on your dispenser, be sure nothing is coming in contact with the valve (i.e. refrigerator door) that would accidentally open the valve and let water spill out.

Compatable Filters

Pur Filter 1 PackPur Filter 1 Pack

PUR Filter - 1 Pack

Model #: PPF900Z1

Pur Filters 3 PackPur Filters 3 Pack

PUR Filters - 3 Pack

Model #: PPF900Z3

PUR Plus w/ Lead Reduction - 1 PackPUR Plus w/ Lead Reduction - 1 Pack

PUR Plus w/ Lead Reduction - 1 Pack

Model #: PPF951K1

PUR Plus w/ Lead Reduction - 3 PackPUR Plus w/ Lead Reduction - 3 Pack

PUR Plus w/ Lead Reduction - 3 Pack

Model #: PPF951K3