PUR Classic 30-Cup Large Capacity Dispenser (DS1800Z)

  • Question: How long will it take the dispenser to filter the water?

    Answer: It can take 20+ minutes for the water in the tray to filter through the filter.

  • Question: How do I unclog the filter in my water dispenser?

    Answer: If you notice the water filtering slower than usual, remove the filter from the dispenser and shake vigorously until you hear the granules shifting inside. 

  • Question: What do I do if my dispenser is leaking?


    If you notice unfiltered water is leaking into the filtered water reservoir, check to be sure that the filter has been twisted firmly into place. 

    If the valve is leaking on your dispenser, be sure nothing is coming in contact with the valve (i.e. refrigerator door) that would accidentally open the valve and let water spill out.

  • Question: How long will the dispenser filter last?

    Answer: PUR Pitcher & Dispenser filters should be replaced every 1-2 months or after 40 gallons.

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