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September 2004		Vol. 142, No. 9

ARTICLES
	Gas Supply:Too little, Too late? By Michael T. Burr A Gas Crisis, or Not? By Ken Costello Voltage Regulation: Tapping Distributed Energy Resources By John D. Kueck, Brenden J. Kirby, Leon M. Tolbert, and D. Tom Rizy Special ECM Section Business Process Outsourcing: Myth or Reality? By Dan Sullivan and Diane Shelgren Outsourcing, Reliability, and IT: When will the Three Meet? By Rajiv Bahl The Customer as Strategic Asset By Stephen L. Prince Demand-Side Management and Metering Tech By Susan Covino What is an Advanced Meter? By Sharon Allan
DEPARTMENTS
Frontlines
	Irreconcilable Differences? By Richard Stavros
People
Letters to the Editor
Power Measurements
	Coal: Paying a King's Ransom By John B. Howe
Perspective
	A Year After the Blackout: On a Collision Course with History? By John B. Howe
Commission Watch
	RTOs: The Creditworthiness Conundrum By Lori A. Burkhart
Business & Money
	After FERC's Market Power Ruling: New Money Into Gen Sector By Mike Beck and Craig Hart
Technology Corridor
	Energy Storage Systems: A Case Study By G. Paul Grimsrud, Steven A. Lefton, and Philip M. Besuner

 

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Public Utilities Reports 8229 Boone Boulevard, Suite 400, Vienna, VA 22182-2623
Voice: (703) 847-7720 Toll Free: (800) 368-5001 FAX: (703) 847-0683
Copyright © 2008 PUR Inc.
Email: pur@pur.com