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June 2004		Vol. 142, No. #6

ARTICLES
	A 75th Anniversary Retrospective By Bruce W. Radford The New CEO's By Richard Stavros Envision the Utility of Tomorrow By Keith Mueller
	IN THE CORPORATE BOARDROOM
	Boardroom Showdown By Kevin Genieser Consolidating Co-ops By Michael T. Burr Risk-Management Principles for the Utility CEO By David Shimko, Brett Friedman, and Tim Essaye
	HUMAN RESOURCES AND MANAGEMENT
	Gen-X and gen-y: Teaching Them the Business By John J. Juliano Boardroom Directors: Caught in the Matrix By Paul Benson
	ENERGY CUSTOMER MANAGEMENT
	Biling, Blackouts, and the Obligation to Serve By Brian Owenson Managing Service Quality: The Customer Is Always Right By Jim Hendershot
DEPARTMENTS
Frontlines
	Future Shock By Richard Stavros
People
Letters to the Editor
Power Measurement
	Back to Basics: A Starvation Diet for Utility Earnings Growth By Gary L. Hunt and Jon Ecker
Perspective
	Bringing Wind Energy Up to "Code" By Randall S. Swisher
Commission Watch
	LNG: Ferc Asserts Control By Julia R. Richardson and John H. Burnes, Jr.
Business & Money
	The Fight for Sustainability By Michael T. Burr

 

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Public Utilities Reports 8229 Boone Boulevard, Suite 400, Vienna, VA 22182-2623
Voice: (703) 847-7720 Toll Free: (800) 368-5001 FAX: (703) 847-0683
Copyright © 2008 PUR Inc.
Email: pur@pur.com