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Perspective

Reliability: What Level and What Price?


November 1, 2001

By Ruth K. Kretschmer and Kenneth E. Hundrieser

Regulators will have to decide who pays to upgrade the transmission system.

In the mid-1980's, many consumer advocates argued that while there was serious discussion regarding the upgrading of the telecommunications network, little consideration was given to the question, "Who should pay?" The argument centered on whether a residential customer, who had only one or perhaps two lines and would not need to transmit data, should be forced to pay for an upgraded system designed primarily for business customers who needed the ability to transmit both voice and data. Using digital versus analog service and fiber optic versus copper wire for transmission also was discussed.

Today, we are facing similar questions in the electric industry, what price and who should pay?

Because reliable sources of power are essential for the seamless operation of numerous processes, commercial and industrial customers are demanding a reliability standard of 6-nines and talking about upgraded reliability to 9-nines (for more background, see sidebar "Energy Requirements of a Digital Economy: A Brief History of Reliability). In order to achieve these levels of reliability, massive upgrades to current transmission and distribution infrastructures with duplication and redundancy are required. This, obviously, will be extremely expensive.

Regulators should examine current transmission requirements and developments to understand future reliability and cost issues. Transmission and distribution systems currently require routine maintenance, repair, and upgrades to maintain reliability at the current 3-nines standard. In addition, the formation of regional transmission system operators will require upgrades to transmission infrastructures in regional service territories to overcome internal transmission constraints.

We are convinced that competition cannot thrive in a system with chronic transmission constraints that prevent the flow of power. We also believe that constraints inevitably lead to higher prices, price volatility, and reduced reliability.

The release of the president's proposed National Energy Policy indicates that discussions of these issues have reached the White House.1 One proposal in the report directs Secretary of Energy Abraham to work with the Federal Energy Regulatory Commission (FERC) to improve the reliability of the interstate transmission system and develop legislation to provide for enforcement by a self-regulatory organization subject to FERC oversight.

Another recommendation is to expand research and development of transmission reliability and superconductivity as a means of increasing the carrying capacity of transmission lines and reducing line loss. Transmission constraints can be minimized or eliminated by upgrading transmission lines. This, of course, would improve reliability but will cost billions of dollars. Transmission and distribution system upgrades produced from routine maintenance, regionalization efforts, and a strong national energy policy will result in higher levels of reliability, moving regional territories beyond 3-nines and possibly to a new 6-nines standard.

But again, there is a huge cost involved. This discussion brings us full circle to the initial question. "Who should pay?" We believe that customers should have the opportunity to choose the level of reliability required for their needs. Residential customers may decide that 3-nines is sufficient and therefore, they should pay only for that reliability level. Certainly, many commercial and industrial customers may require 6-nines or even 9-nines reliability and those customers should pay for an upgraded level of reliability. Regulators, utilities, end-users, and consumer advocates have a small window of opportunity to examine the critical issue of who pays and how much. Regulators must address the issues of cost versus reliability demanded, now.

Regulating Reliability: A Delicate Balance

The allocation of fixed costs in transmission and distribution systems will increase in response to technological innovations, new capital and depreciation requirements, and changing regulatory strategies. System upgrades that are unnecessary for residential electric service may cost hundreds of billions of dollars. The policy question is, who pays for system upgrades and how will cost allocations be applied? Regulators have difficult questions to consider. Will transmission and distribution upgrades result in stranded investments with associated revenue requirement deficiencies? Reliability improvements may be implemented for the commercial and industrial customers who may decide not to support general system upgrades and invest in their own strategies. Will this leave residual revenue requirements to be recovered from residential customers?

Shifting the cost of the investment for upgraded service not needed by residential ratepayers will threaten some residential customers' ability to afford electric service and will be unfair. In this scenario, regulators will need to see evidence of any benefits that will accrue to residential customers. However, in our judgment, evidence of benefits to residential customers is unlikely since the benefits of an upgraded system are inherently directed toward commercial and industrial customers.

Energy Requirements of a Digital Economy:
A Brief History of Reliability

Some call it power quality and others, reliability. Whatever it is termed, regulators and customers are concerned about the frequency and duration of power outages. It is common for electric utilities to assure customers that there is adequate generation and that transmission and distribution systems are fully operational. Today, existing transmission systems provide 4-nines (99.99 percent) reliability while distribution systems provide 3-nines (99.9 percent) reliability. This means that 99.9 percent of the time, power will not be interrupted. It's that 0.1 percent of the time that that has some customers worried.

An energy problem has recently emerged for many customers. Computers have created a situation that was not anticipated by the electric industry a few years ago. Today, many personal computers are used continually to access the Internet. This type of computer use requires power in ways not traditionally seen by the electric industry. Power is required by servers, routers, and other trafficking infrastructure components located many miles, cities, or even states away from the end-user. This infrastructure is housed in huge, air-conditioned warehouses called server farms. It is common knowledge that an unprotected microprocessor will malfunction if power is interrupted for even a single AC cycle-one-sixtieth of a second.

Presently, momentary power surges and declines are common on grid systems. This is a reliability issue. Power quality today isn't essential just for personal computers. Obviously, manufacturing any product also requires quality power. Reliable power is needed for generating pulp, producing paper, making plastic bags, weaving textiles, fabricating light bulb filaments, manufacturing aluminum rails, molding plastics, and all other manufacturing industries that require a continuous process. If power is interrupted, all unfinished products must be reprocessed or disposed of and the machines cleaned.

Two examples easily illustrate this concept. Plate thickness at a steel-rolling mill is controlled by microprocessors. A brief power interruption can cause rollers to misalign, making it necessary to reheat and reprocess the product. Computer failure at a paper mill can create clutter that requires two work shifts to clean up. It is apparent from these examples that a power interruption may result in an enormous amount of wasted product, employee time, and company resources.

Computers in the banking industry also require an uninterruptible power supply. Even a momentary blackout can be disastrous and require days to get computers back on line, potentially losing millions in sales and angering customers. The First National Bank of Omaha calculated that a one-hour outage would cost $6 million.

Because of the need for a continuous flow of electricity, 3-nines electric reliability is no longer acceptable to some customers. Incredible as it may seem, today some customers are demanding 6-nines or even 9-nines (99.9999999 percent) electric reliability. Demand is forcing development of new strategies for these customers. These strategies will resolve the difference between the reliability of delivered power and the reliability needed by the customer.

One of the new strategies is distributed generation. Distributed generation is the use of small, modular electric generation units close to the point of consumption. The units can be located within an industrial area, inside a building or within a community. Distributed generation technologies are installed for the benefit of a specific customer or an electric system; therefore their use can be stand-alone or they can be integrated with the grid. These technologies are emerging as a result of three independent trends-utility industry restructuring, increasing system capacity needs and technology advancements-that are concurrently laying the groundwork for their widespread use. Distributed generation is drawing interest because of the potential to increase system capacity cost-effectively, while meeting the industry's restructuring objective of market-driven, customer-oriented solutions.

A wide variety of power generation technologies can be classified as distributed generation. These technologies vary by size, application, and efficiency. Reciprocating engines and gas turbines have been commercially successful for decades. Fuel cells and microturbines are newer, evolving distributed generation technologies. Fuel cells can deliver 6-nines reliability, which translates to approximately thirty seconds of outage a year, and may be sufficient for technology centers and the data processing needs of the banking industry. In 1997, the First National Bank of Omaha switched from the grid to fuel cells after experiencing a costly computer crash at its data processing center. The difference between 6-nines and the 9-nines electric reliability required for an unprotected microprocessor also can be supplied by distributed generation investments on the customer side, or some form of storage capacity that can provide a few seconds of ride-through capability.

Distributed generation technologies also provide policymakers, regulators, and the market with flexible options to address system capacity challenges. Long-term demand is now expected to increase at an accelerated rate2 and there are numerous examples where planned generating capacity is not keeping pace.

There also is a need for corrective action in certain capacity-constrained distribution systems, typically in older, densely populated urban areas. Distributed generation technologies could provide capacity-constrained utilities with an innovative and inexpensive opportunity to simultaneously meet load growth and relieve transmission constraints.

-R.K.K. and K.E.H.

Residential customers will accrue benefits only as commercial and industrial customers are able to produce higher quality products and services. However, this is not necessarily a benefit to residential customers, since they already pay for the products and services they require.

It may well be that most residential customers will not be interested in a higher level of reliability, especially if their electric bills are going to increase dramatically. As regulators, we have options. We can decide to maintain the status quo and keep system reliability at the current standard of 3-nines. Alternatively, we can promote an upgrade in system reliability from the current standard of 3-nines to a new standard of 6-nines and let individual customers invest their own resources to bring their level of reliability to 9-nines. Whatever path we take, we are faced with a number of questions that must be considered.

How much to upgrade? A series of open questions

Are transmission and distribution system upgrades needed? Given the effects of aging transmission and distribution systems built to serve local generator monopolies, what level of reliability is needed? Is there only a need for routine maintenance to counter the effects of constraints due to market-based competition or must systems be upgraded to a higher level of reliability in the process? If transmission and distribution companies invest in system upgrades beyond the current 3-nines standard, who should pay the cost for the higher standard of reliability? Can we reasonably expect residential customers to pay for systems upgrades that will primarily benefit commercial and industrial customers?

One strategy for implementing the upgrade would be to have large commercial and industrial customers purchase service, resulting in upgraded systems and the installation of necessary facilities/equipment. Then, mid-size and small commercial and industrial customers could be solicited based on the assumption that they too will need a higher level of reliability and will be willing to pay for it. Regulators should establish safeguards to ensure that basic monopoly service ratepayers are not required to support, through higher rates, the initial improvements in transmission and distribution reliability. Large commercial and industrial customers should bear these costs since they will be the major benefactors of improved reliability. Wherever this discussion leads, there are five relevant public policy objectives that must be considered:

  • Protect residential customers from cost-shifting
  • Encourage competition
  • Maintain a healthy and sustainable utility
  • Safeguard the environment
  • Ensure safety and grid reliability

When discussion of a competitive electric industry first began, customers were told that opening the electric market to competition would provide benefits. One benefit would be the right to choose a supplier of electricity. Another benefit would be that competition would lower the price of electricity. Today, residential customers are questioning the "benefit" of choosing a supplier, and the "benefit" of lower prices is rarely mentioned. In fact, many customers are concerned that a deregulated electric industry will have a negative impact on the cost of electricity and its reliability.

We know that a deregulated or restructured electric industry will increase demand for transmission capacity and reliability. The North American Electric Reliability Council's (NERC) General Counsel, David Cook, testified before the Senate Governmental Affairs Committee that deregulation already has resulted in a large increase in the number of transactions on the electricity grid.

Former cooperating companies are now competitors and the responsibility for reliability is divided, resulting in a grid that is stressed, congested, and open to the abuse of reliability rules. The summer of 2000 evidenced a number of instances where operators allowed facilities to remain loaded above their known security limits for extended periods of time, which placed the grid at prolonged risk of major failure. Current efforts to form interstate Regional Transmission System Operators, alleviate transmission constraints and load pockets, and prevent the potential exercise of market power in states actively engaged in deregulation, make the dialogue concerning the level of reliability and who should pay essential to state and federal regulators.

Customers in California currently are paying a tiered rate for power based on usage. If regulators recommend upgrading the nation's transmission and distribution systems to a higher reliability standard, should structuring a tiered tariff be considered? Should commercial and industrial customers that require and demand a higher level of system reliability pay a higher price for that reliability? A motto that we believe has worked well for all customers in any deregulation effort is, "Cost-causers should pay the costs they cause."

Ruth K. Kretschmer was appointed to the Illinois Commerce Commission in 1983. She holds a degree from DePaul University in business administration and economics. She also attended Harvard University's John F. Kennedy School of Government and completed its Program for Senior Executives in State and Local Government. She may be reached at (312) 814-4790, or by email at rkretsch@icc.state.il.us.

Kenneth E. Hundrieser, Ph.D. is an energy policy advisor to Commissioner Kretschmer at the Illinois Commerce Commission. He earned a BS in engineering from Northwestern University and an MS and Ph.D. from the University of Connecticut. He may be reached at (312) 814-3363, or by email at khundrie@icc.state.il.us.

1 National Energy Policy Development Group, "Reliable, Affordable, and Environmentally Sound Energy for America's Future," U.S. Government Printing Office, May 2001.

2. Ibid

 

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