The most complete source you'll find on how to lead your company through a cultural
transformation...Learn about all areas of cultural change: corporate vision, strategic plans,
compensation, and labor relations. You'll ensure positive change for your organization with
answers to these questions and more:
- What are the ten commandments of successful cultural change?
- What are the characteristics of leaders who fear change?
- Do the rating agencies think your company's culture should change?
- Do you need to develop a competitive intelligence system?
- What seven things would utilities do differently during the next downsizing?
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View Table of Contents
Preface
PART I: CEO’s Overview of Cultural Change
- Chapter 1: The APS Story: When Culture and Vision Make Magic - Mark DeMichele
- Chapter 2: PECO Energy- A New Culture for New Challenges - Joseph F. Paquette, Jr.
- Chapter 3: The GPU Experience - James R. Leva
- Chapter 4: Shaping a Competitive Nuclear Operation - William E. Davis
PART II: The Union Perspective
- Chapter 5: Labor and Competition in the Electrical Utility Industry - John J. Barry
- Chapter 6: Cultural Change and its Impact on Labor/Management Relations - James R. Pearl
PART III: The Right Compensation System
- Chapter 7: The Compensation System Meets the New Realities - Carolyn Kenady
- Chapter 8: New Pay Programs: Reinforcing Cultural Change in a Transforming Industry - Jack McGourty, Richard R. Reilly, and Kenneth P. De Meuse
- Chapter 9: The Dynamic Staffing Model: Positioning People for Profits and Performance - Robert B. Marshall
PART IV: The People Impact
- Chapter 10: Challenge for the ‘90s: Creating Social Contracts that Reflect the Times - Shirley Richard
- Chapter 11: Aligning Human Resources to Meet Changing Business Needs - Judy Zanotti
- Chapter 12: The Reality of Teams - Jean M. Dickson
- Chapter 13: Driving Transformational Change Through the Organization - Dr. Jo-Anne Pitera
PART V: Communicate, Communicate, Communicate
- Chapter 14: Communicating Culture Change: A Practical Guide - J. Kimball Hansen
- Chapter 15: Vision to Action: The Role of Communications - June T. Johnston and Cynthia Larson-Schwartz
PART VI: Strategic Approaches to Cultural Change
- Chapter 16: It’s the Strategy, Stupid! - Dr. Cherry McPherson and Scott A. Jacobson
- Chapter 17: Will the Fittest Survive? - Donna Welsh-Johnson
- Chapter 18: Changing to Meet the Competition: A Corporate Survival Guide for Electric Utilities - William G. Gang
- Chapter 19: Strategic Transformation: The New Game - Joe D. Doyle, John R. Childress, and Jim Ondrus
PART VII: Outside Views
- Chapter 20: A New Vision of Leadership - Michele Darling
- Chapter 21: A Rating Agency Perspective - Susan D. Abbott
- Chapter 22: The Need for and Process of Cultural Change: The Observations of Experience - Bruce E. Alspach
- Chapter 23: No Ethics, No Change - Mark J. Pastin, Ph.D.
Author Biographical Information
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