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Energy Services Outsourcing: Opportunities and Challenges

By Dr. Michael Schmidt and Dr. Daniel Duran Order $119.00-- Spiral Bound, 149 pages. ISBN#: 0-910325-90-1

In Energy Services Outsourcing: Opportunities and Challenges, two seasoned industry professionals take an in-depth look at this source of new products for utility and energy companies. Although most ESO applications today focus on energy delivery and energy management, the potential for services ranges from a limited IT project to a complex internal communications network to a "virtual" company with all energy-related infrastructure outsourced. This comprehensive book highlights the best markets to target for ESO, examines the expertise and resources most valued, and discusses the role for regulation. It also points out how to avoid the potential pitfalls of being an ESO provider. AVAILABILITY: This title usually ships within 1 to 2 weeks. View Table of Contents Table of Contents Dedications About the Authors Acknowledgments Preface CHAPTER 1 - INTRODUCTION Energy Industry Restructuring/Unbundling Energy Services Outsourcing Benefits The ESO lifecycle Three Ways of Looking at ESO The ESO business Rationale and history of outsourcing ESO products and services/providers ESO models ESO applications/options for utilities ESO products/services for commercial and industrial end-users Emergence of regional energy entities Value added Common myths and realities of ESO The Role for Regulation Regulatory/legislative incentives Regulatory/legislative impediments CHAPTER 2 - INFORMATION MANAGEMENT, METERING, BILLING SERVICES, AND E-COMMERCE SERVICES Energy Information Systems and Their Management: A Key to Success Utility-Based Information Management Systems New services Metering services Metering technology Bill Auditing and Rate Analysis Rate tariff Billing characteristics Role of teh ESO provider Utility Impediments Regulatory Issues Embedded versus marginal cost Real-time metering Recommendations CHAPTER 3 - RATIONALE AND STRAEGIES FOR UTILITY OUTSOURCING Why Utilities Outsource Financial pressures External market forces Customer/end-user forces Ientifying Core Utility Business and Competencies What Utilities Hav Outsourced - or Could Information technology Customer call centers and service Billing and metering Transmission and distribution li>Payroll and other HR functions Criteria Used to Make Outsourcing Decisions Lessons Learned from Utility Outsourcing Case Study: Puget Power - T&D ESO Antitrust Issues Case Study: Trigen Antitrust Suit The trial court verdict The appeal Implications of the appeals court decision Appeal to the U.S. Supreme Court Recommendations The Role for Regulation Premium services Utility restructuring Utility outsourcing from an affiliate Performance based ratemaking Ratebase/rate of return model CHAPTER 4 - RATIONALE AND STRATEGIES FOR COMMERCIAL AND INDUSTRIAL CUSTOMER OUTSOURCING Sample Segment Targets and Profiles Private health care Universities Government Technology sector Commercial real estate Food processors Risk The utility as an ESO provider Case Study: Edison Carrier Solutions Outorcing frame of reference for operations Evolution of dison Carrier Solutions Regulatory concerns and approval Value proposition for Edison Carrier Solutions' customers Lessons learned Customer risk of ownership Commodity risks Supplier risks Capital constraints for customers Risks for ESO poviders Long-term contracts Marketing risks Credit and settlement risks Technological obsolescence Regulatory risks CHAPTER 5 - CONTRACTING FOR ESO Evaluation Scope of Services Service Levels Pricing Control Provisions Management Exit rights Summary Recommendations CHAPTER 6 - COMPETITION IN ENERGY COMMODITY SERVICES electric Commodity Competition from alternative suppliers Emergence of ESCOS and energy advisors Types and roles of aggregators Municipalization Financial vs. physical deals Impact of direct access on customer classes and serving utilities Services In Power Block Pricing Peak Reduction Hedging Forwards Swaps Options Extraordinary reliability Real-time pricing Demand-side management Price response load programs Natural Gas Commodity Natural gas industry structure Changes in federal policy Choice of business partners for suppliers and markets Individual rules for pipelines and utilities Selling natural gas Buying natural gas Transporting natural gas Local distribution of natural gas Accounting for natural gas Pricing Recommendations CHAPTER 7 - THE REGULATORY ENVIRONMENT Regulatory/Legislative Incentives regulatory/Legislative Impediments Stranded investment recovery Licensing requirements/retail access rules Affiliate rules Retail price capping Price capping in the wholesale market structure - The California situation Default service Utility retains default customers Default customers transferred to another supplier Default service awarded based on revenue bids Default service awarded based on price bids Exit fees and competition Green power requirements Compliance filing requirements Consumer protection and billing Transmission bottlenecks CHAPTER 8 - DISTRIBUTED GENERATION Definition Identifying and Quantifying DG Applications Technical Factors Micro-turbines Cogeneration Reciprocating engines Cmbustion turbines Typical Product Offerings Regulatory/Legislative/Incumbent Utility Incentives Regulatory/Legislative/Incumbent Utility Impediments Stand-by services DG/utility technical interface Recommendations Need for standards The stand-by tariff Role of the distribution utility Role of regulation CHAPTER 9 - ASSET MONETIZATION/ASSET SERVICES Purchase/Replacement Common ESO assets Case Study: The venetian Hotel and Casino Advantages to Customer Top ten reasons to outsource energy operations Disadvantages to Customer Advantages to ESO Provider Disadvantages to ESO Provider Sample Asset Monetization Asset monetization Cogeneration/related power marketing Other energy conservation opportunities Energy information/invoice management Energy procurement management Natural gas Electric Operations Maintenance CHAPTER 10 - FACILITY SERVICES Typical Services Energy management Carrier Corporation Kwery Corporation KW Aware Powerweb Technologies Advantages to Customer Disadvantages to Customer CHAPTER 11 - CONCLUSION Customer Value Proposition Distribution Utilities C&I Applications Regulatory Issues The Future The utility The C&I customer The Regulator

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