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Creating a Competitive Company

By John Beetham Order $79.00 -- Paperback, 234 pages. ISBN#: 0-910325-72-3

Learn from the author's experience and involvement with electric and gas restructuring in the U.K. as you examine transitional thinking, organizational strategies, competitive approaches to Information Technology and Human Resources, plus mass marketing techniques. Test your company's competitive strength with the "Strategic Competency Checklist" in Appendix B. See how companies such as Conectiv, in the U.S., and British Gas and Eastern Group in the U.K. have moved into the competitive marketplace. Find out about choosing business partners, enhancing customer loyalty, and setting up successful new business ventures. AVAILABILITY: Limited Quantities Available! This title usually ships within 1 to 2 weeks. View additional Table of Contents Acknowledgements Introduction PART I: The Framework 1. Monopoly 2. Competition 3. Market Structure 4. Transition Summary Part I PART II: The Company 5. Company Strategy 6. Separation of the Business Units 7. Change 8. Business Projects and Information Technology 9. Management Techniques 10. Business Partners Summary: Part II PART III: The Retail Business 11. Retailing 12. Retail Strategy 13. New Business Start-Up 14. Retail Marketing 15. Suppliers 16. Customer Operations 17. Support Services 18. Energy Trading Summary: Part III PART IV: The Service Providers 19. Settlements 20. The Services Summary: Part IV 21. Conclusion Case Studies Conectiv: The Merger of Delmarva Power and Atlantic Energy The Separation of the Business Units at British Gas plc Eastern Group plc: A Successful Retailer in the Competitive Gas and Electric Markets in the U.K. Electric Industry Restructuring in Massachusetts, as of August 1998 AccuRead's Experience with Competitive Metering Services in the U.K. Appendices Appendix A Competition and Monopoly Appendix B A Strategic Competency Checklist Appendix C Industry Processes Appenidx D Planning a Retail Business Start-Up Appendix E Business Contracts with the Customer Appendix F Settlement Project Appendix G Some Illustrative Examples Index of Company Name Subject Index

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