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Public Utilities Reports GUIDE
The Standard Educational Tool for Training Utility Employees

Edited by Public Utilities Reports, Inc. Staff Order $399 -- 9-Volume Paperback Study Course, 576 pages. ISBN#: 0-910325-84-7

The PUR Guide is a training manual and reference work in one, explaining all the basic principles needed to succeed in the utililty industry. This special program, developed by PUR's knowledgeable editors along with outside professionals, is a self-study course ideal for those new to the utility industry, but also is designed to keep even seasoned employees abreast of on-going changes, especially in these times of restructuring, deregulation and re-regulation. The self-study program covers eight critical topics: • Public Utilities • Generation and Delivery • Regulation, Accounting • Financial Issues • Pricing of Services • Organization and Management • Marketing and Competition. And to help continue your education, each PUR Guide program includes a one-year subscription to Public Utilities Fortnightly, a $169.00 value.

Table of Contents Book 1: Public Utilities Book 2: Regulation Book 3: Delivery of Service Book 4: Rates and Rate Making Book 5: Accounting Book 6: Finance Book 7: Organization and Management Book 8: Marketing and Competition Book 9: References

Receive Continuing Education Units (CEUs) 6 CEUs are offered to those students who achieve a passing score on the mid-term and final exams. PUR is an authorized provider of CEU's though the International Association for Continuing Education and Training.

Learning Outcomes of PUR Guide The student of the PUR Guide program will be able to: Identify basic operating characteristics of public utility industries including electricity, natural gas, telecommunications, and water. Explain the differences between regulated and non-regulated industries. Appreciate the importance of public utility service in the U.S. economy. Recognize the "regulatory compact" between government and private industry, which includes regulated profits and "on demand" service obligations. Explain how utility services are delivered to the end user/customer. Describe the utility ratemaking process employed by state & federal regulators. Recognize basic accounting principals used by utility companies. Discuss financing activities used by utility companies and the relationship of regulation, ratemaking, and attraction of capital. Describe the various organizational structures employed by utility companies. Explain how marketing and competition activities used by regulated industries differ from those of non-regulated industries.

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